Complaints

Our aim is to provide you with a first class professional and confidential service. However, if you wish to make a complaint, we have internal procedures for handling complaints fairly and speedily and, should a complaint arise, in the first instance you should contact our Compliance Officer on 08450 650 000 or write to:

Compliance Officer
PROVISER
Britannia House
1-11 Glenthorne Rd
LONDON
W6 0LH

Thereafter, should the complaint not be resolved to your satisfaction, you may be entitled to refer your complaint to The Financial Ombudsmans Scheme.